Shipping & Returns
Shipping & Returns
90-Day Money-Back Guarantee
We want you to be fully satisfied with your C-Salts® purchase. If you are not satisfied with your purchase, you may return it within 90 days of the order date for a refund of the purchase price, less original shipping costs.
Returned products must be unopened, in good condition, and accompanied by proof of purchase to qualify for a refund.
Returns
To return an order:
- Pack the product securely and include your receipt or proof of purchase.
- Products must be unopened and in good condition.
- Return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- Send your return to:
Wholesale Nutrition
PO Box 1848
Palatine, IL 60078-1848
Once we receive your return, please allow up to 10 days for your refund to be processed to your original payment method.
Original shipping charges are non-refundable. If your return is the result of an error on our part, we will also reimburse the applicable return shipping cost.
Damaged or Defective Orders
If your order arrives damaged or defective, please contact us promptly at 1-800-325-2664.
We will make every reasonable effort to resolve the issue and replace damaged or defective products in a timely manner.
U.S. Shipping
We offer FREE SHIPPING on orders of $50 or more to U.S. addresses and territories.
Orders under $50 are charged a $4.95 flat-rate shipping fee.
Orders are shipped on business days, Monday through Friday, excluding federal holidays. In-stock orders placed before 1:00 PM Central Time are generally shipped the same business day.
Most U.S. orders arrive within approximately 1–3 business days after shipment, although delivery times can vary by destination and carrier.
Backordered Items
If an item is temporarily out of stock but available for purchase, it may be placed on backorder. Backordered products will ship when inventory becomes available.
International Shipping
International delivery times vary depending on destination and customs processing. Orders typically arrive within approximately 10–15 business days, although customs delays can occur.
International shipping charges vary based on destination, product size, weight, and quantity and will be displayed or calculated when applicable.
Tracking & Delivery Questions
Once your order has shipped, use the tracking information provided with your shipment confirmation to follow its progress.
If a U.S. order has not arrived within 4 full business days after shipment, please contact us at 1-800-325-2664 so we can assist you.